Horrible management and policies - Licensed Cosmetologist Great Clips Employee Review

1.0
Oct 9, 2017
Recommend
CEO approval
Business outlook

Pros

Good Customer foot traffic, fair amount of income and tips, offers a decent training course. Salons are kept neat and clean

Cons

Management is horrible and there is more gossip, rumors and unprofessionalism than any other salon. The new manager and I started on the same day, were working together for 4 months and she did not like me. There is obvious favoritism and unprofessionalism on how certain situations are handled. I was told I was asking for too much help and every time I would ask my manager for help. She would roll her eyes and sigh in front of the customers. If I got a redo, she would enter it in the system, but not hers. She threw her redo customer service forms away. So unbelievably unprofessional and actually an embarrassment for a job. Open until 9 at night on the week days which is ridiculous. Hardly anyone comes in for a hair cut last 6-7. Ruins your productivity.

Explore other reviews about Great Clips

5.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedules, 401k, health, & dental benefits, bonuses (based on salon performance, base wage with poetional to hit commission on service & product sales, fun friendly & welcoming environment for employees/customers, continuing education for growth in the industry, professional career growth with Great Clips (depending upon your franchise)

Cons

Haircutting exclusive so if you enjoy other services in the industry (chemicals, waxing, updo styling) this is not the place Franchised salons, so salons are ran differently.

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Great Clips Response
1w
We appreciate you sharing your experience and all that you do to support your salon every day. Thank you for being part of the team and for everything you do to create a GREAT experience in the salon.
3.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

Advanced education by Great clips inc is some of the best in the industry.

Cons

Work-life balance. Heavy focus on weekends and holidays make it difficult to spend time with family and friends.

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