2.0
May 21, 2024
Former employee, more than 3 years
San Antonio, TX
Recommend
CEO approval
Business outlook
Pros
Steady work life balance Great benefits including free counseling Decent base pay
Cons
New director sales manager Pam has brought a lot of changes that’s makes it feel more like a call center. The office joy is totally gone, they have taken a micro management approach. Once you have established good relationships with your book of customers and they are spending more they suddenly decide to take those customers from you and give them to new agents and it messes with your commission. You can only grow in the company if you know the right people. Making to many calls raises eyebrows and making. There was no guidance on how to contact hire ups or HR for any concerns you might have had.