For the ones you get it done - On-Site Service Associate Grainger Employee Review

4.0
May 25, 2014
Recommend
CEO approval
Business outlook

Pros

Great experience in a fun market segment. Breadth of resources offered for development. Very good job training, coaching, product positioning, reporting, processes and team members. Company and management willing to make difficult changes to continue to reach company and individual goals.

Cons

The company has many internal processes, reporting and meetings that may be imbalanced versus time working with customers.

Explore other reviews about Grainger

5.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Having worked for several other companies throughout my career, I can honestly say that Grainger provides the best employee training and development I've experienced. The amount of time, effort, and resources they invest in helping employees succeed exceeds every other company I've worked for combined. Grainger is committed to making sure everyone has the same opportunities to learn, grow, and advance. The company provides the tools, training, and support needed to build a successful career. The opportunities are there for everyone—you just need to ask questions, take initiative, and seek them out. Managers and teammates are supportive, and the overall culture encourages continuous learning and personal growth. In addition to the excellent training, Grainger offers a positive work environment, strong benefits, and a culture built on teamwork, safety, and customer service.

Cons

As with any large organization, some processes can take time due to multiple levels of approval. Workloads can also be demanding during busy periods, but the support from coworkers and leadership helps make those times manageable.

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