Great Company- EXCEPT for Territory Sales - Anonymous employee Grainger Employee Review

3.0
Oct 29, 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent Training Decent benefits Friendly teammates Not afraid of technology

Cons

Performance expectations vary WIDELY from one sales team to another and one region to another. So many people go on "Performance Improvement Plans" for trivial things. Managers are penalized for not retaining everyone which is not realistic (especially when they have to put people on PIPs) Unlike in the rest of Grainger, you only have one manager and that one individual can make or break your career at Grainger. Lots of favoritism is shown to specific people. You get more kudos for being a good little team member than you do for exceeding your sales goals. Long term- this is not a good strategy for a sales team and it's discouraging.

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5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Schedules were very flexible! Leadership cared

Cons

It was really exhausting, hot work in the warehouse

4.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

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