forced to resign after 18 years service - Commercial Account Manager Grainger Employee Review

2.0
May 26, 2013
Recommend
CEO approval
Business outlook

Pros

Good people to work with in the operations end of the business. Great comapny with an excellent product offering. Ability to work locally with minimal travel requirements.

Cons

Grainger has moved away from the family oriented company that it made it successful. Current sales management is poor at best. Sales organization being run by individuals from the operations end of the business, lacking sales experience. Current compensation plan seeks to take money from outside sales force. Working harder each year and realizing declining income for efforts. Not prepared for the competition's offerings in the field. Concerned with their own agenda and losing touch with customer focus.

Explore other reviews about Grainger

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Schedules were very flexible! Leadership cared

Cons

It was really exhausting, hot work in the warehouse

4.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

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