Account Manager - Commercial Account Manager Grainger Employee Review

4.0
Apr 15, 2016
Recommend
CEO approval
Business outlook

Pros

MRO Industry leader --- tremendously sound financials with a wealth of resources (technology and human capital) uncommon in the industry. Learning to market and more aggressively compete effectively in various market segments --- US and abroad (cross borders). All and all, a very good company with a potentially bright future ahead.

Cons

Historically, an organization with 'tried and true' traditional methods, values, systems and processes --- causing the corporation to be slow to change and to adapt to major market shifts, trends and developments in the new 21st century economy which has resulted in some long overdue and highly painful restructuring. Consequently, many good to excellent employees are being lost in the process

Explore other reviews about Grainger

4.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

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