One of the BEST places to work - Open Order Resolution Associate Grainger Employee Review

5.0
Nov 19, 2025
Recommend
CEO approval
Business outlook

Pros

Lots of opportunities! There are so many different areas in the company where you can promote to. I have also built many relationships within this company. Again, opportunities are endless if you put your mind to it. There are also lots of programs you can partake in while doing your current job. The PTO is also excellent, allowing for time away from work when needed.

Cons

If you are not salary and are told you will have to work X shift, be mindful of this when thinking about your future. If this is not something that works for you, think about a different role. If the position does not offer a CONFIRMED shift bid, that's what you will work, and it more than likely cannot be changed.

Explore other reviews about Grainger

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Pays well Hours are flexible if needed Acknowledgement Happy employees

Cons

Extreme time management Lack of ability to take time off

4.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

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