TERRIBLE COMPANY - Customer Support Representative Grailed Employee Review

1.0
Aug 9, 2024
Recommend
CEO approval
Business outlook

Pros

Team members in my division were kind and tried to be supportive.

Cons

The overall company is owned by a crook who pays pennys while expecting employees to do double the work with little to no pay or support.

Explore other reviews about Grailed

5.0
Apr 9, 2024
Recommend
CEO approval
Business outlook

Pros

doing this for glassdoor to see reviews. Love you.

Cons

Defintely how you have to work on your own schedule but you can work when in high school too.

3.0
Jan 24, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Great direct team to report to -Auth departments all working collaboratively to ensure accuracy and accountability -Working with CX requests to ensure buyers/sellers are protected from scams

Cons

-Lack of direction for most of time worked there -Leadership at the top leaves more to be desired -Continuous implementations that are late to capitalize on their popularity -Pay could be improved considering the company now falls under an umbrella of other brands worth billions today -Dead end

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