Work here if you see yourself as a pair of hands - Designer Gensler Employee Review

1.0
Mar 6, 2023
Recommend
CEO approval
Business outlook

Pros

-Wide variety of clients to work on -No assignment is too small

Cons

1) Gensler's design studio is a machine. It churns out work like it's a production studio, rather than a design leader. Therefore, a lot of the work is very stale and becomes just cheap copies of what's already been done. 2) People are overworked and overbooked very quickly so burn out is common. PTO time is accrued and is combined with sick time. It is a stupid and archaic policy that should be changed with the times, but like so much with Gensler, will remain in place and be inflexible. 3) The New York office is exceedingly political; if you don't play the game, you won't get ahead. People on the surface seem to care about your growth, with the joke that is the PDP program, but it is really a dog eat dog environment. There is no system in place to help newer team members get more familiar with the work or forgiveness when mistakes are made. 4) The hours system. Instead of being work being deadline based, hours are taken too seriously here, to the detriment of the work. Hours are what make PMs happy and it informs the work you do here; things are made doubly stressful. If you go over a certain number, it is flagged. If you do not produce enough in a certain number, it is flagged. These numbers determine the quality of the work. 5) Gensler's management is tone deaf to the change in work environment. The force to work four days a week in the office, for the sake of "culture", is ridiculous. Gensler is self-proclaimed to be a "People first" company, but without actually putting people's interest or well-being first, is hypocritical. It is "profit first", merely a ploy for management of the company to feel good about themselves; for their connections on Linkedin or other PR sites to praise them for getting past Covid.

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Gensler Response
3y
Thanks for the feedback. We treat workplace concerns seriously and address them in accordance with our internal policies and procedures. We have multiple channels for reporting issues and we train and encourage our team members to use them. Encouraging everyone to ask questions and provide honest feedback is critical to supporting our culture and our values of integrity, trust and mutual respect. We appreciate your feedback and will share your comments with the firm’s leadership.

Explore other reviews about Gensler

5.0
Apr 20, 2026
Recommend
CEO approval
Business outlook

Pros

Good firm to work at

Cons

Nothing bad about the firm

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Gensler Response
1mo
Thanks for providing feedback on your experience at Gensler. We value our interns and love to hear their perspectives. We are thrilled and delighted to see your 5-star rating!
1.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

Nice office, lots of “rah rah Gensler” events with food & booze, some nice people

Cons

Where do I start…..some studios are TOXIC. Favoritism permeates every aspect of working here. It’s nauseating. There is zero loyalty, zero recognition for hard work (yeah you get a bonus but sometimes a kind word is needed). Oh-and never ever express an opinion that may be in opposition to “leadership’s”. Your private life, beliefs, politics and other personal things are fair game for letting you go. I’ve seen it happen-fired because someone expresses in a private conversation that one has ethical concerns regarding projects that are in the office (but in another studio/office) will get you fired. They will make up some bs about “work performance”, yet no conversation ever with anyone about “needing improvement “. Out of left field. Bye bye. Management tells leadership that they’d already “warned” the person-completely untrue. Hear later it was likely due to having concerns about a client/project. Lesson learned-shut up, work 12 hrs a day and be happy with the scraps you’re thrown. Also-egos galore! Unwillingness to take accountability for mistakes.

5
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Gensler Response
1w
Thanks for the feedback. We treat workplace concerns seriously and address them in accordance with our internal policies and procedures. We have multiple channels for reporting issues and we train and encourage our team members to use them. Encouraging everyone to ask questions and provide honest feedback is critical to supporting our culture and our values of integrity, trust and mutual respect. We appreciate your feedback and will share your comments with the firm’s leadership.
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