the managers and leaders of the office don't seem to know what they're doing. I heard it was a lot better before the new leadership. It's an extremely stressful environment, but not so much from the work, it's the higher ups. You can go from having no hours staffed for you one week to being staffed 60+ hours the next week and nobody comes and talks to you about it, you just see it in staffing. Is it real, I don't know?