So much potential but falls short - Project Architect Gensler Employee Review

2.0
Jan 28, 2018
Recommend
CEO approval
Business outlook

Pros

Working here allows you to be involved in a diverse selection of projects. New office location starting in 2016 allowed it to start from scratch and have a nicer environment. Friendly coworkers. Designers are above average. Culture is great as a whole.

Cons

Having worked there for a few years allowed me to get a solid grasp of the inner workings. Even though the office is supposed to be working as one it actually ends up operating as smaller offices (per studio). Depending on where you end up you can have a really successful time with your studio director, design directors, and support staff...or you can end up working with someone who lacks basic communication skills leading your group, ignores studio feedback, and overall is so out of touch with reality that it turns your experience into negative one. This wasn't just one studio director. I was able to see other ones who were so over the head that it made you cringe how they treated their staff (like when they scold senior PMs in front of everyone for something that in the grand scheme of things wasn't a big deal). Compensation is also well below market even if you are registered architect or interior designer.

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Gensler Response
8y
Thanks for taking a moment to share feedback on your experience at Gensler. We are sorry to hear that your time with the firm did not meet all your expectations, and we wish you the best of luck in all future endeavors. While we don’t agree with your assessment of our firm, we promise to share your comments with our leadership team. We also appreciate your acknowledgement of our diverse project work and strong culture. Gensler remains committed to ensuring that each of our practitioners is placed within a professional setting where they can achieve a fulfilling career and satisfactory work-life balance. With regards to your comments about compensation, Gensler offers a salary and benefits package that is competitive with the market and includes twice-annual bonuses, profit-sharing, and an employee stock ownership plan. Thanks again for the feedback and for the work you did on behalf of our firm and our clients.

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5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Good work-life balance and flexible scheduling. Supportive team environment with opportunities to learn new technologies. Management is generally approachable and benefits are competitive.

Cons

Internal processes can be slow and bureaucratic at times. Career advancement opportunities are limited without clear timelines. Communication between departments could be improved significantly.

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Gensler Response
2w
Thanks so much for the feedback. We love to hear from our people. You and your colleagues are the foundation of our success. We are delighted to see your 5-star rating!
1.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

Nice office, lots of “rah rah Gensler” events with food & booze, some nice people

Cons

Where do I start…..some studios are TOXIC. Favoritism permeates every aspect of working here. It’s nauseating. There is zero loyalty, zero recognition for hard work (yeah you get a bonus but sometimes a kind word is needed). Oh-and never ever express an opinion that may be in opposition to “leadership’s”. Your private life, beliefs, politics and other personal things are fair game for letting you go. I’ve seen it happen-fired because someone expresses in a private conversation that one has ethical concerns regarding projects that are in the office (but in another studio/office) will get you fired. They will make up some bs about “work performance”, yet no conversation ever with anyone about “needing improvement “. Out of left field. Bye bye. Management tells leadership that they’d already “warned” the person-completely untrue. Hear later it was likely due to having concerns about a client/project. Lesson learned-shut up, work 12 hrs a day and be happy with the scraps you’re thrown. Also-egos galore! Unwillingness to take accountability for mistakes.

5
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Gensler Response
2w
Thanks for the feedback. We treat workplace concerns seriously and address them in accordance with our internal policies and procedures. We have multiple channels for reporting issues and we train and encourage our team members to use them. Encouraging everyone to ask questions and provide honest feedback is critical to supporting our culture and our values of integrity, trust and mutual respect. We appreciate your feedback and will share your comments with the firm’s leadership.
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