Biased and Unapproachable - Senior Claims Analyst Genpact Employee Review

1.0
Oct 30, 2019
Recommend
CEO approval
Business outlook

Pros

Education and training availability.

Cons

Banding and advancement totally discretionary with no employee input. Cultural bias is very evident. Transplanted management does not trust American employees. We were told that the company embraced working remotely after 8 months of working remotely and being a high volume producer, was required to return to the office at managements whim. Commute added 3 hours to my work day and expense. Salary review was here it is, with no discussion or interview on management review, Titles were given without review of past experience or education. Experienced personnel were treated as uninformed employees. There was no local HR to speak of, except for an administrative assistant who was clueless. Remote HR was a BOT. You were nothing unless you were working on a Green or Black belt project. They talk about IA and Robotics as if it is the end all. Company talks a good game, but does not keep their promises. Beware if you join that you will just be an employee number.

Explore other reviews about Genpact

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

excellent culture, good comp, remote first

Cons

none - cant think of any

2.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team environment with opportunities to work on challenging analytical projects. Strong exposure to pricing strategy, data analytics, automation, and cross-functional collaboration. Flexible work culture and opportunities to learn new technologies.

Cons

Some processes can be complex and require coordination across multiple stakeholders, which may occasionally slow decision-making. Priorities can shift quickly depending on business needs.

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