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      Genpact

      Engaged employer

      Genpact reviews

      Recommended for BPO career..Disaster for IT Professionals - Vice President Genpact Employee Review

      3.0
      Apr 8, 2013
      Vice president
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Leaders with GE heritage, Opportunity to learn process, 6 Sigma and leadership

      Cons

      Mismatch in Leadership and directional styles of BPO and ITO wings. Flawed appraisal system (scorecard!!) in ITO Vis-a-vis robust 9 blocker in old Genpact. Feeling of rejection and neglected by older Genpact employees(ITO) after acquisition.

      Explore other reviews about Genpact

      5.0
      Jun 10, 2026
      Avp - finance
      Recommend
      CEO approval
      Business outlook

      Pros

      excellent culture, good comp, remote first

      Cons

      none - cant think of any

      2.0
      Jun 16, 2026
      Senior manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Market rate compensation, not much else

      Cons

      AI is dismantling Genpact’s services-focused business model. The result is a toxic work environment with a dying culture: fear of layoffs, unclear goals, constant turnover, and remaining employees absorbing multiple roles as colleagues are fired or leave.

      3
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