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      Genpact

      Engaged employer

      Genpact reviews

      Customer Service Coordinator - Customer Service Coordinator Genpact Employee Review

      1.0
      Jun 5, 2018
      Customer service coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is decent if your single and live by yourself.

      Cons

      If you want to deal with liars with limited growth and development opportunity go and work at Genpact. You will get shipped to another part of the country to do a transition for months and no one will care about anything you have going on. You can’t post for new roles and your not allowed to speak unless lieing to potential clients about how well everything is ran. Your just a number and expendable as all they care about is meeting goals.

      Explore other reviews about Genpact

      5.0
      Jun 10, 2026
      Avp - finance
      Recommend
      CEO approval
      Business outlook

      Pros

      excellent culture, good comp, remote first

      Cons

      none - cant think of any

      2.0
      Jun 4, 2026
      Sr. pricing analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive team environment with opportunities to work on challenging analytical projects. Strong exposure to pricing strategy, data analytics, automation, and cross-functional collaboration. Flexible work culture and opportunities to learn new technologies.

      Cons

      Some processes can be complex and require coordination across multiple stakeholders, which may occasionally slow decision-making. Priorities can shift quickly depending on business needs.

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