Good salary benefits, but service needs improvement - Process Associate Genpact Employee Review

5.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Good benifit salary wise on Total.

Cons

Can service should be more good.

Explore other reviews about Genpact

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

excellent culture, good comp, remote first

Cons

none - cant think of any

2.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Market rate compensation, not much else

Cons

AI is dismantling Genpact’s services-focused business model. The result is a toxic work environment with a dying culture: fear of layoffs, unclear goals, constant turnover, and remaining employees absorbing multiple roles as colleagues are fired or leave.

2
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