Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Genesys

      Engaged employer

      Genesys reviews

      Great company to work for with a good pltaform - Sr. Principal Professional Services Consultant Genesys Employee Review

      4.0
      Mar 3, 2025
      Sr. principal professional services consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      This company offers a stable and rewarding work environment, supported by a strong product and a highly collaborative team.

      Cons

      - The frequent restructuring of teams, occurring annually, has resulted in significant instability and a perceived decrease in overall value and efficiency. - The failure to recognize key contributors is negatively impacting team motivation and overall productivity. - Leadership's recognition practices do not consistently reflect the actual value contributed by individual team members.

      Explore other reviews about Genesys

      5.0
      Jun 8, 2026
      Senior ta partner
      Recommend
      CEO approval
      Business outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Genesys jobs | Genesys salaries | Genesys benefits | Genesys interviews
      Genesys reviewsGenesys Sr. Principal Professional Services Consultant reviewsGenesys review