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      Genesys

      Engaged employer

      Genesys reviews

      Lots of support and great people - UX Designer Genesys Employee Review

      4.0
      Feb 4, 2025
      Ux designer
      Recommend
      CEO approval
      Business outlook

      Pros

      It's been great working at Genesys. The people are super supportive and caring. They're a fun bunch to work on. There are some organizational inefficiencies, but what company doesn't have those? Since it's a global company, I've gotten to travel to various off-sites and meet coworkers in person. The company has grown and hired a good number of people in the product development related areas.

      Cons

      Their promotions process isn't very clear.

      Explore other reviews about Genesys

      5.0
      Jun 8, 2026
      Senior ta partner
      Recommend
      CEO approval
      Business outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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