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      Genesys

      Engaged employer

      Genesys reviews

      Be Careful - Director Genesys Employee Review

      1.0
      Nov 12, 2024
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      There are some good leaders in the company

      Cons

      There are several poor leaders in the company. Several layoffs, almost seemed to be common.

      Explore other reviews about Genesys

      5.0
      Jun 8, 2026
      Senior ta partner
      Recommend
      CEO approval
      Business outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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