Solid 4-Star Company .. Good, yet to be Great - Anonymous employee Genesys Employee Review

4.0
Jan 7, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Truly global, no joking here when you hear about the company being global - Most departments and managers are flexible - hours for errands and life, work from home options - Most coworkers across various levels and functions appear to be down-to-earth, respectful - Interesting product, best in market

Cons

- The company is beginning to feel awfully generic and lifeless - Pay! - Pay!! - Pay!!! (Did you see my previous lines above about pay being low?) Other than the sales team, employee compensation is very low across all departments. Starting to see higher turnover all throughout. Upper management doesn't seem to care much about this issue, brushes it to the side like it doesn't exist while it's glaring at them right in the eyes. The best people in the company are on their way out or have already left to get more pay elsewhere ... 2006 salaries don't quite cut it in 2016 - Company and managers try to justify low pay with rhetoric like "open time off" or "unique culture" - well, every other SV company out there seems to have a "unique culture" and "open time off" ALONG with decent pay. - In addition to pay, missing many of the employee-centric benefits silicon valley tech firms offer: company provided healthy meals, offices that don't look like "offices," travel benefits, etc, etc.

Explore other reviews about Genesys

5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance Great product and customers

Cons

Promotions & growth are very slow in CIO org. Limited prioritization (more you know more work get assigned to you)

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