great products but challenges in strategy - Anonymous employee Genesys Employee Review

4.0
Nov 13, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-great products -many good people -good size to have stability but also to change things

Cons

-too many restructuring recently -unclear long term strategy as owned by venture company -missing new products and markets for long term future, current market is limited and no change for last 10yrs

Explore other reviews about Genesys

5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

PTO is very generous. Great work life balance. Excellent pay.

Cons

Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

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