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      Genesys

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      Genesys reviews

      Leading the Way - Vice President Genesys Employee Review

      5.0
      Mar 5, 2024
      Vice president
      Recommend
      CEO approval
      Business outlook

      Pros

      Genesys is a leader in Experience Orchestration. Great teams to work with and really leading the way in our industry in Cloud Software and AI.

      Cons

      Sometimes I wish we would slow down a bit, but that would be boring wouldn't it?

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      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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