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      Genesys

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      Genesys reviews

      Great company to work for! - Software Engineer Genesys Employee Review

      5.0
      Jan 26, 2024
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great working culture, career opportunities, health benefits and a lovely team to work with.

      Cons

      Compensation package could be more inline with other competitors in Ireland. Genesys hasn't made the switch to the 4 day week yet that other tech companies have been adopting in the last number of years.

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      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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