If so great, when are you going public? - Anonymous employee Genesys Employee Review

1.0
Dec 7, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get to build and work on interesting technology in a very boring industry. But the tech is worthwhile on its own.

Cons

Really horrible upper management. Simply can't get out of its own way. If the company is on such a great trajectory, why can't it seem to go public? It jettisoned the only part of the company that set itself apart of all its competitors. Now it has an undifferentiated offering. But because that offering is perpetual revenue, they push it for the sake of an IPO. It looks good on the balance sheets. And yet here they are, still privately held, still underperforming on their potential, just waiting for other companies to catch up.

Explore other reviews about Genesys

5.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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