Head lost in the Cloud - Anonymous employee Genesys Employee Review

2.0
Oct 8, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A great technology based company that valued and treated its employees well universally. Now the most common "pros" to be found are that you get free perks if and only if you work at HQ like free gym membership. If you're in a field organization and like Fireball or Jager shots, you're in luck as the VP of Sales is likely to be handing them out for free at annual Kickoff after he tells you your comp plan will be 3 months late.

Cons

This company brags out giving great CX, but today this only applies if you're a Cloud customer. All premise commitments to customers and partners were abandoned in favor of the relentless pursuit of Cloud that has failed to meet expectations. A comp plan that you can trust Finance to follow as much as you might trust a politician kissing babies during election season.

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5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

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4.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

PTO is very generous. Great work life balance. Excellent pay.

Cons

Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

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