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      Genesys

      Engaged employer

      Genesys reviews

      Engineer - Anonymous employee Genesys Employee Review

      1.0
      Oct 2, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Some good people, flexible work environment, ability to work from home.

      Cons

      R&D is archaic. Extremely untrusting and silo-ed environment. No trust, communication, or collaboration between any groups in R&D. Language diversity is good. Being left out because you don't speak a different language is bad. Unfortunately the latter is the standard. If you weren't an original Alcatel Lucent employee you are an outsider and always will be. Engineers who have been there 7+ years are not "trusted"

      Explore other reviews about Genesys

      5.0
      Jun 8, 2026
      Senior ta partner
      Recommend
      CEO approval
      Business outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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