Groundhogs Day Experience - Anonymous employee Genesys Employee Review

2.0
Aug 23, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The only pro is the paycheck. It has the potential to be great, but still waiting to see it come to fruition.

Cons

No cross-collaboration with departments that need to work together to be successful. Nothing gets accomplished because senior management doesn't know how to get along to focus on the business. Biggest let down is no possibilities to advance your career.

avatar
Genesys Response
10y
Thanks for your post and for your honest feedback. Our leadership team has had a series of in person meetings and off-sites over the past few weeks to focus on our 2016 objectives and to ensure we are all aligned on our go-forward strategies. This is important for a large and growing company. I am personally very excited about our future focus and where we are headed; join me in looking forward to some great stuff in 2016. And for the record, in the movie "Groundhog Day," I'd like to point out that Bill Murray's character does live happily ever after in the end! ...Tracy

Explore other reviews about Genesys

5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

See reviews by: Helpful|Rating|Date|All