5.0
Apr 20, 2023
Former employee, more than 3 years
Indianapolis, IN
Recommend
CEO approval
Business outlook
Pros
It was always a pleasure to represent the suite of Genesys products, given their relevance and quality. The management team was transparent and fair with employees. Employees were very professional and committed to one another.
Cons
Like most companies, Genesys is in business to maximize its value to its owners. You are an asset, just like a piece of hardware. When competitive pressures or cost-cutting efforts are in play, the empathetic leadership story wears a little thin. That's not a thing you can control. Just do your job and love your co-workers until time's up.