1.0
Feb 11, 2023
Former employee, more than 3 years
Cleveland, OH
Recommend
CEO approval
Business outlook
Pros
Pay is at industry average, product is great and the work life balance is left in your hands. The sales and engineering teams are great, however many were let go and many sales reps will be leaving with changes.
Cons
Genesys is putting way to much emphasis on the partners and has huge Internal partner teams. If moving to the cloud, the partners don't play an active role like they used to, not even close. Other successful CaaS companies have junior people managing the partners.. there is no longer a need for various layers of management.. ML brought this mindset , she is now gone which can be a good start.