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      Genesys

      Engaged employer

      Genesys reviews

      Strong portfolio - Senior Manager Genesys Employee Review

      4.0
      Jan 18, 2023
      Senior manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The company has very strong products for Customer Experience they have one of the best CCAAS product in the market

      Cons

      Organisation is complex and not always well aligned

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      5.0
      May 19, 2026
      Vp marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Great environment. Lots of opportunity for growth

      Cons

      Not many. It's a fast moving place so people need to be comfortable with that.

      4.0
      Jun 1, 2026
      Senior techincal support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      PTO is very generous. Great work life balance. Excellent pay.

      Cons

      Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

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