Genesys

Lack of vision and forward thinking - Anonymous employee Genesys Employee Review

1.0

May 14, 2015

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

401k match Improved on employee relations, bagels once a month, beer bash once a month, before there was nothing in regards to employee relations. Average benefits.

Cons

This is not Google or Facebook and cannot be compared to these employee centric forward thinking companies who set standards. Genesys does not set standards. No limit vacation = no vacation, when you are short staffed. You can only take one week at a time. If you don’t take vacation, there isn’t any accrual, so when you leave the company there is no pay out of accrued vacation = $0 No culture, no grass roots “genesys” culture, nothing from senior management, president, cfo or cto. A beer bash and bagels does not equal culture. Very, very limited on any stock options. No plan or thought when making acquisitions, large growth the last two years, but no plan on how to manage the growth. Lack of any vision. Let’s keep running things like we have the last 15 years. Poor support, poor execution of new software.

Genesys Response

11y

It’s nice that you notice we are doing more every day to improve the employee experience; we actually receive a lot of great comments about our cohesive sense of culture and community and the increase in leadership communication. However, sometimes beauty is in the eye of the beholder. I understand that Open Time Off policies might be confusing to some. However, to be clear, there is not a specific limit; as with most companies that have OTO programs, time off is agreed upon between the employee and their manager. Our goal is to ensure everyone has a good work/life balance and any concerns about how individual managers implement this program should come to our HR team or department VP. Regarding options, every single employee gets an option grant; a fact we are very proud of. I wish you the best in your future endeavors. …Tracy

Lack of vision and forward thinking - Anonymous employee Genesys Employee Review

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