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      Genesys

      Engaged employer

      Genesys reviews

      Account Eecutive - Account Executive (SAAS) Genesys Employee Review

      5.0
      Apr 24, 2015
      Account executive (saas)
      Recommend
      CEO approval
      Business outlook

      Pros

      Training, management, office, personnel, pool table, pay and food

      Cons

      Too many hoops to jump through o get deals closed

      avatar
      Genesys Response
      11y
      Thank you for your post and positive feedback. We are doing everything we can do make internal processes easier; thanks for the callout on closing deals faster, and we'll continue to look at this. ...Tracy

      Explore other reviews about Genesys

      5.0
      Jun 8, 2026
      Senior ta partner
      Recommend
      CEO approval
      Business outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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