Good place to start with career - Anonymous employee Genesys Employee Review

4.0
Dec 25, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Can meet smart colleagues to work with, and learn stuffs that are new and interesting. Can get experience in agile development model, and know a bit on the tech / project we are doing would affect the business and customers

Cons

The cross team communication seems not that much, which may be better if different teams in different location can collaborate better.

Explore other reviews about Genesys

5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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