Genesys is changing - Anonymous employee Genesys Employee Review

3.0
Dec 4, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Genesys is full of bright, hard working people who are passionate about the products they develop and sell. Genesys pays well. Their software products are some of the best in the business.

Cons

The climate has become increasingly political over the last couple of years - especially in the NA sales organization. It is obvious that the company is being positioned for the short term (to sell it or go IPO) with little regard for the long term success. Customer and partner relationships are suffering heavily. Senior talent is being pushed out in many of the organizations.

avatar
Genesys Response
11y
Thanks for posting, and for your positive comments about the Company and our products! I acknowledge your feelings regarding change in the NA Sales organization. However, I can assure you that Genesys has been around for a long time and we are in it for the long term. It sounds like you are no longer with the Company, but if you have any specifics you'd like to talk through, please feel free to get in touch with me directly. ...Tracy

Explore other reviews about Genesys

5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance Great product and customers

Cons

Promotions & growth are very slow in CIO org. Limited prioritization (more you know more work get assigned to you)

See reviews by: Helpful|Rating|Date|All