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      Genesys

      Engaged employer

      Genesys reviews

      It's not what I thought it was going to be - Anonymous employee Genesys Employee Review

      1.0
      Oct 28, 2021
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Open time off Health clinic Decent health insurance 401K

      Cons

      Growing way to FAST Management CLEARLY has favorites If you are out spoken you won't be liked Not in touch with needs/wants of employees If you're ok with working for a company that uses the Devil's number (666) for virtual Halloween party password..then this is the right company for you.

      Explore other reviews about Genesys

      5.0
      Jun 8, 2026
      Senior ta partner
      Recommend
      CEO approval
      Business outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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