A really positive place with great people willing to help - Account Executive Genesys Employee Review

5.0
Sep 16, 2014
Recommend
CEO approval
Business outlook

Pros

As a new person with a couple of years gap in working a Contact Centre value proposition, I was quickly taken under the protective wing of everyone to get up to speed. Every day I met someone new who was genuinely happy to meet me and help in any way they could. In no time at all, I felt like part of the family and not just the new person

Cons

As a fast growing company, you do need to take the onus on yourself to go in search of answers and not just rely on people around you. You have to keep up with the pace which can be quite a steep learning curve. However with people willing to help you a long the way, this is hardly a con and more of a fact of life

Explore other reviews about Genesys

5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

PTO is very generous. Great work life balance. Excellent pay.

Cons

Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

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