I love this company - Anonymous employee Genesys Employee Review

5.0
Sep 10, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Leader in the Contact Center industry. High team spirit.

Cons

I usually have to work more than 8 hours a day to get all tasks done.

Explore other reviews about Genesys

5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

PTO is very generous. Great work life balance. Excellent pay.

Cons

Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

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