First 2 years have been great. Looking forward to the future. - Business Consultant Genesys Employee Review

5.0
Aug 25, 2014
Recommend
CEO approval
Business outlook

Pros

As a customer service professional I respond to those with equal passion. Genesys had unlimited passion for its customers in helping them deliver exceptional Cx. Genesys has fantastic products and a sportive management team.

Cons

Growing pains. As the company grows internal processes need to keep pace with the rate of change. This can cause some issues (administrative) but otherwise it's easy to work for and do business with Genesys.

Explore other reviews about Genesys

5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

PTO is very generous. Great work life balance. Excellent pay.

Cons

Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

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