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      Genesys

      Engaged employer

      Genesys reviews

      Serious about shaping ideal CX - Principal Business Consultant Genesys Employee Review

      5.0
      Aug 25, 2014
      Principal business consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Relations between companies and its customers will not go away, thus advanced CX related knowledge you can get in this company will be your lasting strength.

      Cons

      knowledge base in the company is broad and deep, but often unstructured. Need to know people to get to the right info.

      Explore other reviews about Genesys

      5.0
      Jun 8, 2026
      Senior ta partner
      Recommend
      CEO approval
      Business outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      Jun 1, 2026
      Senior techincal support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      PTO is very generous. Great work life balance. Excellent pay.

      Cons

      Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

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