I have seen how this story ends....badly. - Anonymous employee Genesys Employee Review

2.0
Apr 20, 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Market leader means doors will open. Handful of new products look interesting. ALU brought deeper pockets but it seems that Genesys is filling those pockets rather than drawing from them.

Cons

Advancement is NIL. HR is useless when it comes to any career planning. Mgmt training is a joke and certainly not practiced internally. Product Marketing thinks bumper stickers represent vision. ALU is sucking out the cash rather than investing in the cash cow. Sales people have no incentive to promote PS to the customer -- project delivery can be spotty. Software releases are continually delayed as engineering staff have been cut past the bone.

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5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

PTO is very generous. Great work life balance. Excellent pay.

Cons

Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

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