Was a Great Place - Anonymous employee Genesys Employee Review

3.0
Apr 5, 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Dynamic and passionate people Good alignment between departments Sales focused Flexible on telecommuting Little politics

Cons

The merger of Genesys into Alcatel-Lucent Enterprise is bringing together two entities with clashing culture. The lack of appropriate change management and morale boosting will drive talented employees away. Very hard to mix French and American working cultures and achieve harmony.

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5.0
Jun 8, 2026
Recommend
CEO approval
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Pros

great place to work at

Cons

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4.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

PTO is very generous. Great work life balance. Excellent pay.

Cons

Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

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