From Good (Interactive Intelligence) To Bad (Genesys) - Developer Genesys Employee Review

1.0
Dec 19, 2020
Recommend
CEO approval
Business outlook

Pros

- People are among the brightest in the industry - ININ team are like a family - Open time off policy

Cons

- Open time off policy - Salaries are not competitive compared to other companies. Management always tell you business is good but it doesn’t equal to any deserving raises or bonuses. These are capped to a certain % (bucket) each year. - Focus is on PureCloud. They offshored PureConnect support and other departments to India and is on a decline. - PureEngage folks should keep an eye on this as you may be the next ones to go. - Meetings and meetings all week and all day.

Explore other reviews about Genesys

5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance Great product and customers

Cons

Promotions & growth are very slow in CIO org. Limited prioritization (more you know more work get assigned to you)

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