Q: What are the top reviewed jobs at Genesys?

Software Engineer (158) , Senior Software Engineer (105) , Account Executive (72) , Associate Software Engineer (47) , Director (41) , Sales (39) , Senior Account Executive (38) , Technical Support Engineer (37) , Solutions Consultant (34) , Manager (29) , Senior Technical Support Engineer (24) , Consultant (23) , Software Developer (23) , Marketing (22) , PS Consultant (21)

Q: What are the top reviewed Genesys locations?

Markham , Toronto , Saint John , Montreal , Vancouver , Waterloo , Quebec , North York

Question 1

Does Genesys pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Genesys employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Genesys. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at Genesys?

Accepted Answer

83% of Genesys employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Genesys 4.3 out of 5 for work life balance, 4.3 for culture and values and 3.7 for career opportunities.

Question 3

What are the top reviewed jobs at Genesys?

Accepted Answer

Software Engineer (158), Senior Software Engineer (105), Account Executive (72), Associate Software Engineer (47), Director (41), Sales (39), Senior Account Executive (38), Technical Support Engineer (37), Solutions Consultant (34), Manager (29), Senior Technical Support Engineer (24), Consultant (23), Software Developer (23), Marketing (22), PS Consultant (21)

Question 4

What are the pros of working at Genesys according to real employee reviews?

Accepted Answer

"The people are great and very passionate." ((in 258 reviews)); "Work Life Balance is Good" ((in 218 reviews)); "The benefits are good!" ((in 153 reviews)); "Also a great management and HR team that never loses the focus on the employee !" ((in 86 reviews)); "great team and people to work with" ((in 82 reviews))

Question 5

What are the cons of working at Genesys according to real employee reviews?

Accepted Answer

"There have been several layoffs, and some teams are already too small; compensation was capped very low compared to ININ historically, so if you are underpaid compared to your team, your manager has to take from others to give to you, and even still can't get you to where you should be." ((in 40 reviews)); "No training" ((in 24 reviews)); "Upper management is slowly improving, but overall are not receptive to solutions offered by even experienced employees." ((in 14 reviews)); "It appears that hikes are influenced more by favoritism and internal politics than by merit and performance." ((in 11 reviews)); "Experienced some bullying from C" ((in 5 reviews))

Question 6

What are employees saying about Genesys redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Genesys redundancy and their outlook for job security at Genesys in 2026.

Question 7

What are the top reviewed Genesys locations?

Accepted Answer

Markham, Toronto, Saint John, Montreal, Vancouver, Waterloo, Quebec, North York

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Fantastic company to work for - Regional Sales Manager Genesys Employee Review

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