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      Genesys

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      Genesys reviews

      Great Cluture - Director Enterprise Sales Genesys Employee Review

      5.0
      Jan 24, 2020
      Director enterprise sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Culture is amazing , we have great products that make a big impact to plenty of customers are globe and great people and great customers and partners

      Cons

      Sales is always a stressful job with fast growing region we need to keep an eye on employees more in filed

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      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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