Great People, Management, Products - Account Executive Genesys Employee Review

5.0
Dec 5, 2019
Recommend
CEO approval
Business outlook

Pros

When you join a company that develops SaaS, you expect. Dynamic, Agile (but not disorganized), Smart and Future seeking individuals/processes. At Genesys, this is what you get! - Fantastic Management both from middle and senior. - Great people, you can easily identify the performers and they are willing to help - Products - Great currently and a future outlook which looks promising both internally and something customers will appreciate.

Cons

- At any large company, there are people which encourage outdated processes and create some barriers/additional bureaucracy which is unnecessary. Fortunately the performers outweigh these types of individuals.

Explore other reviews about Genesys

5.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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