The best place to be if you are someone who love challenges and able to prove yourself for a greater career development. - Senior Human Resources Generalist Genesys Employee Review

4.0
Apr 29, 2019
Recommend
CEO approval
Business outlook

Pros

Place to be for a great learning & development. Flexible working hours. Professional and great working environment.

Cons

Global company, decision making sometimes take times.

avatar
Genesys Response
7y
Thanks for your positive review! Genesys is a great place to learn and grow and I am glad to hear that you are taking the time to invest in in yourself and the company. We should get out to KL more often, I agree! Dully noted. Best, Tracy (Tracy Cote’, Chief People Officer)

Explore other reviews about Genesys

5.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

See reviews by: Helpful|Rating|Date|All