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      Genesys

      Engaged employer

      Genesys reviews

      Margin Driven, Standard Silicon Valley Company Without the Hype - Manager Genesys Employee Review

      2.0
      Jan 15, 2019
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Stable company, industry leader. Its a big company so the positions are generally pretty safe as long as you are a hard worker. Insurance plans are nice, open PTO can be good and bad.

      Cons

      Only care about the bottom line, not the people. Management tries to create an atmosphere where employees can feel community or have events but its generally shuttered. Pay raises are minimal, moving around the company or leaving is really the only way to advance. Standard silicon valley company.

      Explore other reviews about Genesys

      5.0
      Jun 8, 2026
      Senior ta partner
      Recommend
      CEO approval
      Business outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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