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      Genesys

      Engaged employer

      Genesys reviews

      Account Executive - Account Executive Genesys Employee Review

      5.0
      Sep 28, 2018
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing leadership in Canada, well recognized brand and highly sought after products. Customers love us. Lots of team events and collaboration.

      Cons

      Work 100% remote, would be nice to be more engaged with team face to face.

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      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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