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      Genesys

      Engaged employer

      Genesys reviews

      Amazing place to work! - Senior Technical Account Manager Genesys Employee Review

      5.0
      Aug 13, 2018
      Senior technical account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Awesome culture and company values which seem to filter down through all levels of management from the top. Genuine concern for employee well being and making sure we get what we need to succeed.

      Cons

      None that I can see so far.

      avatar
      Genesys Response
      7y
      Thank you for your positive review. I am glad to see that you are getting what you need to succeed in your role. We want our employees to be successful and happy! Greg (Greg Buck, Global Talen Brand Manager)

      Explore other reviews about Genesys

      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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