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      Genesys

      Engaged employer

      Genesys reviews

      Honestly, a great place to work! - Anonymous employee Genesys Employee Review

      5.0
      May 28, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Joined Genesys recently, and I already feel I've been working here for as long as most of my colleages, thanks to my uber cool team and friendly HR. The workspace ambience is beautiful and has employee friendly amenities.

      Cons

      None so far. Hopefully things stay that way.

      Explore other reviews about Genesys

      5.0
      Jun 29, 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      Jun 26, 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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