Times have Changed - Anonymous employee Genesys Employee Review

2.0
Sep 12, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ININ was a company I was proud to be associated with in the Indianapolis area. We had a positive reputation as an employer of choice in Indianapolis. Team operated efficiently and was healthy (with trust and support). Management encouraged empowerment with accountability and trusted their team. Compensation package is good.

Cons

I voluntarily left my position post acquisition due to lack of communication from Genesys leadership, delayed access to tool/systems, unorganized. I lost trust but maybe things are better now.

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5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

PTO is very generous. Great work life balance. Excellent pay.

Cons

Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

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